FREQUENTLY ASKED QUESTIONS
General Questions
What is Far Out Fab, and what makes your furniture unique?
Far Out Fab is a luxury furniture brand blending modern design with barndominium-inspired aesthetics. We offer high-quality, distinctive furniture pieces that combine elegance with rustic charm, redefining luxury for today’s lifestyle. Our focus is on empowering you to express yourself fully through home design. With premium craftsmanship, innovative style, and personalized service, we make furnishing your home both seamless and inspiring.
Do you have a physical store or showroom?
Far Out Fab currently operates online. Exciting developments are in the works—stay tuned as we move toward bringing you an in-person shopping experience!
Can I see your furniture in person before purchasing?
While we don’t have a showroom, we provide detailed product descriptions, high-quality images, and styling guides to help you visualize our pieces in your space. If you have questions, our team is here to assist with personalized recommendations.
Product-Related Questions
What materials are used in your furniture?
We use premium materials such as solid wood, metal, glass, and high-grade upholstery fabrics. Each piece is crafted with durability, comfort, and style in mind, ensuring it stands the test of time.
How do I care for and maintain the furniture?
In general, clean surfaces with a soft, damp cloth and avoid harsh chemicals. For upholstered pieces, spot-clean as needed and vacuum regularly to maintain their appearance. For detailed care tips, refer to the product’s description or contact our team.
Do you offer customization or bespoke options?
Currently, we do not offer bespoke furniture, but we’re happy to assist you in finding the perfect piece from our curated collection that aligns with your vision and space.
Ordering and Shipping
How do I place an order?
Placing an order is easy! Browse our website, add your favorite items to your order, and proceed to checkout. Follow the prompts to complete your purchase securely.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the continental United States. Additional charges may apply for expedited shipping or delivery to remote locations.
What is your estimated delivery timeframe?
Delivery times vary by product. Most items ship within 5-7 business days, and larger items may take 2-3 weeks.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email. You can use this to monitor your shipment’s progress.
Do you ship internationally?
What if I need to change or cancel my order?
If you need to make changes or cancel your order, contact us within 24 hours of placing it. After this period, changes may not be possible as your order will be in processing.
Returns and Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unused and undamaged items in their original packaging. Some exclusions may apply. Simply pay the return shipping. Please refer to our full return policy for details.
How do I initiate a return or exchange?
Login to your account and you can initiate a return from your profile page. For assistance please contact our Service Team.
What if my item arrives damaged or defective?
If your item arrives damaged or defective, please notify us within 48 hours of delivery. We’ll work quickly to resolve the issue by offering a replacement, repair, or refund.
Payment and Financing
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, JCB) and Shop Pay.
Do you offer financing or payment plans?
Yes! We have partnered with Shop Pay to make your purchases more convenient. Learn more during checkout or contact us for details.
Are my payment details secure on your website?
Absolutely. We use advanced encryption and security measures to protect your payment information. Your privacy and security are our top priorities.
Design and Inspiration
Can you help me choose furniture for my space?
Yes, we’re here to help! Contact our team for personalized recommendations tailored to your style, space, and needs.
Do you offer interior design consultations?
While we don’t offer full-scale consultations, our team is happy to provide styling tips and advice to help you create your dream space with Far Out Fab pieces.
What trends are you currently featuring?
We’re spotlighting modern barndominium aesthetics, blending rustic charm with sleek, contemporary design. Check out our Journal for more insights and styling inspiration.
Customer Support
How can I contact customer service?
You can reach our customer service team via email at support@faroutfab.com or through the contact form on our website. You can also call us at (888) 815-7773.
What are your customer service hours?
Our team is available daily, 8 AM to 8 PM (EST). We aim to respond to inquiries within 24 hours.
Do you offer support after the purchase?
Yes, we provide ongoing support to ensure your satisfaction. Whether you need assistance with care instructions or have questions about your purchase, we’re here to help.